Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Laboratory

The Laboratory conducts outpatient specimen collections. In most cases, your doctor will order laboratory testing in the hospital computer system so your identification card is all that is required when you come to the laboratory. For special testing, your doctor or clinic may give you a paper laboratory request to bring with you to the laboratory. No appointments are necessary.*

*For 3 hour Glucose tolerance test and semen analysis, you must make an appointment.

Contact Us

Phone

DSN: *646-WELL option 7, option 3
If calling from a cellular phone: 098-971-WELL

Hours

Mon-Fri 0700-1600
1st & 3rd Thur 0700-1230
2nd & 4th Thur 0700-1600
Sat Closed
Sun 0930-1530

Location

USNH Okinawa
Camp Foster
Bldg 960
Second Floor, West Wing
Don’t forget to keep your family’s information up to date in DEERS!