Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Volunteer/Red Cross

In order to be eligible to volunteer at U.S. Naval Hospital Okinawa, Japan you must:
  • Be at least 18 year of age
  • Be a SOFA status ID card holder
  • Be a U.S. citizen 
To volunteer, you must complete the following:
  • Red Cross New Volunteer application
  • Attend ARC Orientation (contact our office for orientation dates)
  • OR contact our hospital office at 646-9985 to learn about specific opportunities 
American Red Cross:
646-WELL opt 9, opt 2
First Floor, West Wing
The American Red Cross manages the hospital’s volunteer program and welcomes you to volunteer your time and energy. The hospital Red Cross office is a satellite of the main office located on Camp Foster.
The American Red Cross on Camp Foster can be reached at 645-3800.
Don’t forget to keep your family’s information up to date in DEERS!