Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Travel Medicine

Planning a family vacation or a trip to an exotic location? The Travel Medicine Clinic provides comprehensive, destination-specific pre-travel consultation to ensure a safe and healthy trip. The clinic is open to all eligible active duty, TRICARE, and DoD civilian beneficiaries on a space-available basis. Please call for an appointment

Contact Us

Phone

DSN: 646-WELL, extension 6, extension 4
If calling from a cellular phone: 098-971-WELL, extension 6, extension 4

Email

usn.butler.usnmrtc-okinawa.mesg.environmental-health@health.mil.

Hours

Mon: 0730-1130 and 1300-1600
Tue: 0730-1130 and 1300-1600
Wed: 0730-1130 and 1300-1600
Thu: 0730-1130 / PM closed
Fri: 0730-1130 and 1300-1600

Location

USNH Okinawa
Camp Foster
Bldg 972
Second Floor
Don’t forget to keep your family’s information up to date in DEERS!