Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Urgent & Emergency Care

SUNDAY ACUTE CARE CLINIC

If you are enrolled in any of our Navy Medicine/Marine Centered Medical Homeports, then you are eligible to use our Sunday acute care clinic. Sunday acute care appointments run from 9 a.m. to 4 p.m. (last appointment booked 3:40 p.m.) for this same-day, appointment-only clinic. 

AFTER HOURS: 

If it is not an emergency and you need medical assistance after hours and wish to speak with a nurse, or for 24/7 medical advice, please contact the Nurse Advice Line, or the web/video chat the link is https://mhsnurseadviceline.com.

Contact Us

Phone

Ambulance (On Base)

911

Ambulance (Off Base or Cell)

098-911-1911

Poison Control

800-222-1222

Don’t forget to keep your family’s information up to date in DEERS!