Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Neonatal Intensive Care Unit

We are a level 2 plus Neonatal Intensive care Unit (NICU) providing specialty care to premature infants 23 weeks and older that do not require surgical intervention. There are 4 neonatologists, 18 registered nurses, and 12 medical technicians working collaboratively as USINDOPACOM’s sole NICU transport team carrying neonates to a higher echelon of care.

Contact Us

Phone

DSN: 646-7488
If calling from a cellular phone: 098-971-7488

Hours

Open 24/7 except for Shift Change:
0530-0630 and 1730-1830 Everyday

Location

USNH Okinawa
Camp Foster
Bldg 960
Third Floor, West Wing
Don’t forget to keep your family’s information up to date in DEERS!