Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

About Us

U. S. Naval Hospital Okinawa, Japan is the referral center for the entire western Pacific area of operations.  It is jointly staffed by active duty Navy, Army, Air Force, and Marine Corps personnel, as well as U. S. civilian and Japanese Master Labor Contract employees.  The hospital serves a beneficiary population of 47,000 active duty personnel, family members, civilian employees, contract personnel, and retirees on Okinawa and provides referral services for 189,000 beneficiaries in the Pacific.

U.S. Naval Hospital Okinawa, Japan is also responsible for the management of six Branch Medical Clinics on the island.  These clinics are located at Camp Schwab, Camp Hansen, Camp Courtney, Camp Foster, Marine Corps Air Station Futenma, and Camp Kinser. 

U.S. Naval Hospital Okinawa, Japan strives to offer superior services and uncompromising quality care to Soldiers, Sailors, Marines, Airmen, family members and all others entrusted to our care.

Don’t forget to keep your family’s information up to date in DEERS!