Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Clinics

Branch Medical Clinic Hansen

Branch Medical Clinic (BMC) Hansen is an extension of U.S. Naval Hospital Okinawa, Japan and consists of a primary care setting with basic lifesaving skills capabilities. It is a Marine Centered Medical Homeport (MCMH) that supports III Marine Expeditionary Force (MEF) Marines stationed on Camp Hansen and a small Patient Centered Medical Homeport that supports Marines assigned to the Marine Corps Installations Pacific (MCIPAC) and the brig, as well as providing medical care to those confined in the brig. Ancillary services include audiology, laboratory, pharmacy, radiology, and immunizations.

Contact Us

Phone

To make an appointment call Central Booking at:
DSN 646-WELL Opt. 1
If calling from a cellular phone: 098-971-WELL
To reach Medical Clinic Hansen call:
646-WELL Opt. 3 Opt. 1 Opt. 4
For Dental Opt. 3 Opt. 2 Opt. 4

Hours
Mon-Wed: 0800-1630
Thu: 0800-1130
Fri: 0800-1630

Location

BMC Hansen
Camp Hansen
Bldg 2386
Don’t forget to keep your family’s information up to date in DEERS!