Getting Care

Appointments & Referrals

Access to care

If you need to get care at Naval Hospital Okinawa, the priorities for getting appointments are identified in Department of Defense policy and are listed below:
  • Active duty service members
  • Active duty family members enrolled in TRICARE Prime or TRICARE Young Adult – Prime Option
All others can get care if space is available after NH Okinawa has met the health care needs of the three categories listed above within DOD access standards. This includes:
  • Active duty family members enrolled in TRICARE Select or TRICARE Young Adult – Select Option
  • Retired service members and their eligible family members
  • DOD civilians and contractors
All patients, including those listed for space-available care, can continue to visit our emergency room and fill prescriptions at our pharmacy.

How do I find a civilian provider in Japan?

The overseas contractor, International SOS, has established a network of qualified providers in all overseas areas for TRICARE beneficiaries. To find an overseas provider, search the Overseas Provider Directory. If you're not a TRICARE beneficiary, please contact your medical insurance provider for assistance.

Are you a DOD Civilian or Contractor?

If you’re a DOD civilian employee or contractor stationed in Japan, you should contact your medical insurance provider for help in finding health care options.


Call 646-WELL (646-9355) Option 1 to make appointments for primary or specialty care.  If you're using an off-base line or cellular phone, dial 098-971-9355.
Bush Clinic 646-WELL option 2, 
opt 1 Camp Courtney
​Branch Medical Clinic Kinser
646-WELL opt 2, opt 2
Camp Kinser
​Evans Clinic
​646-WELL opt 2, opt 3  
Camp Foster
​Branch Medical Clinic Hansen
646-WELL opt 2, opt 4
Camp Hansen
​Branch Medical Clinic Futenma
​646-WELL opt 2, opt 5 
MCAS Futenma
​Branch Medical Clinic Schwab
646-WELL opt 2, opt 6
Camp Schwab

Emergency / After Hours


Ambulance from On base: 911
Ambulance from Off base or Cell: 098-911-1911
Poison Control: 1-800-222-1222
Are you a patient at USNH Okinawa?

After Hours

If you need medical assistance after hours and wish to speak with a nurse, or for 24/7 medical advice, please contact the Nurse Advice Line at 012-099-6985 (from Japanese cell phones) or 0066-3382-1820 (Japanese toll free number). If you prefer to use web/video chat the link is


Book an Appointment

Secure Messaging
- Schedule/Cancel Appointments
- Request Prescription Refill
- Check Lab Results
- Email your Provider
- More!
Need to Update Your Information in DEERS? Click Here