Pharmacy
We fill new prescriptions and refills at no cost for covered medications for
- Active-duty service members and their family members
- Retirees and their family members
- Civilian employees*
- Contract personnel*
*Non-Tricare civilians must present insurance information to Outpatient Records located across the lobby from the hospital pharmacy.
Learn more about
eligibility for TRICARE pharmacy benefits.
Filling New Prescriptions
We fill prescriptions from both military and civilian providers.
Providers from Our Facility
Your provider may submit a prescription directly to the pharmacy during or after your appointment.
- You can activate the prescription(s) and wait, or
- You can activate the prescription(s) via Q-Anywhere and come back later to pick them up.
Civilian Providers
If you have prescriptions from a TRICARE-authorized civilian provider:
- The provider can submit an electronic prescription to our pharmacy, or
- You can hand-carry a written prescription to our pharmacy. Note: This is the least preferred option.
To submit an electronic prescription:
Ask your provider to select the:
- Pharmacy name: DOD OKINAWA JAPAN PHARMACY
- NCPDP/NPI number: 8210332/1851460935
If you hand-carry a written prescription:
Check in at the kiosk. Follow on-screen prompts to check in.
Activating New Prescriptions
There are
two ways to activate your prescription.
Option 1: Fastest and Preferred
Scan the QR code below or go to:
https://cxmlink.com/MTF1974
- Follow the prompts on your mobile device.
- Choose ScriptCenter.
- Allow 24hrs for processing.
- Pick up prescription(s) from the ScriptCenter kiosk.
Option 2: In Person
Go to the hospital pharmacy. Then, you’ll check in at the kiosk.
- Follow on-screen prompts to check in.
*Processing time varies based on pharmacy staffing and resources.
Requesting Prescription Refills
We have
three ways to refill your prescriptions:
Option 1: Online
- Select the medication(s) you want to refill.
- Follow the prompts to select where you want to pick it up.
- Please allow 24hrs for processing.
- Refills can be picked up from the ScriptCenter kiosk.
Note: If you’re not a registered user, you’ll need to sign up first.
Option 2: By Phone
- Call our pharmacy refill line at 098-971-9355 (or DSN 646-WELL), Option 7, Option 1. Then, follow the prompts to select where you want to pick up your refills.
Option 3: In Person
Go to the hospital pharmacy. Then, you’ll check in at the kiosk.
• Follow on-screen prompts to check in.
*Processing time varies based on pharmacy staffing and resources.
Picking Up Your Prescriptions
You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after
7 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).
ScriptCenter
The ScriptCenter kiosk is located in the pharmacy waiting area on the first floor of the hospital and is available 24/7 for medication pick-up (including refrigerated medications).
Main Pharmacy
Outpatient Pharmacy
Monday-Friday
8 a.m. to 5 p.m.
First, second, third Thursday of each month:
8 a.m. to 1 p.m.
Sunday
9 a.m. to 2 p.m. (Appointments and ER only)
Closed Saturdays and federal holidays
Inpatient/Emergency Room Pharmacy
24/7
Location
USNH Okinawa
Camp Foster
Building 960
First Floor Atrium
Branch Clinic Pharmacies
New and refilled prescriptions for active-duty service members, retirees, and their family members can be picked up at the following Branch Medical Clinic Pharmacies:
Bush Pharmacy (Camp Courtney)
Monday-Friday
8 a.m. to 4 p.m. Closed for lunch from 12 p.m. to 1 p.m.
Thursday
8 a.m. to 12 p.m.
*Last AM patient check in at 1140, Last PM patient check in at 1540
Location
Branch Medical Clinic Bush
Camp Courtney
Building 4231
Kinser Pharmacy
Monday & Friday
8 a.m. to 4 p.m. Closed for lunch from 11 a.m. to 1 p.m.
Tuesday, Wednesday, Thursday
8 a.m. to 11 a.m.
Location
Branch Medical Clinic Kinser
Camp Kinser
Building 1460
The following Branch Medical Clinic Pharmacies are for
Active-Duty members ONLY:
Evans Pharmacy
Monday-Friday
8 a.m. to 4 p.m. Closed for lunch from 11 a.m. to 1 p.m.
Thursday
8 a.m. to 11 a.m.
Location
Branch Medical Clinic Evans
Camp Foster
Building 449
Futenma Pharmacy
Monday & Friday
8 a.m. to 11:30 a.m.
Tuesday, Wednesday, Thursday
7:30 a.m. to 11:30 a.m.
Location
Branch Medical Clinic Futenma
Marine Corps Air Station Futenma
Building 676
Hansen Pharmacy
Monday-Friday
8 a.m. to 4 p.m. Closed for lunch from 11:30 a.m. to 1 p.m.
Thursday
8 a.m. to 11:30 a.m.
Location
Branch Medical Clinic Hansen
Camp Hansen
Building 2386
Schwab Pharmacy
Monday-Friday
8 a.m. to 4 p.m. Closed for lunch from 11 a.m. to 1 p.m.
Thursday
8 a.m. to 11 a.m.
Location
Branch Medical Clinic Schwab
Camp Schwab
Building 3510
Drug Take Back Program
Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.
If you want to dispose of an unwanted or an unneeded drug:
- Drop them in the secure bin located in the pharmacy lobby
Several exclusions apply. This includes:
- syringes
- needles
- aerosols
*Medication disposal in the trash, flushing down the toilet, or pouring down the drain is prohibited in Japan.
TRICARE Express Scripts Mail Order Pharmacy Information
- Scan the QR code above or visit https://militaryrx.express-scripts.com to register
- Or Call Customer Service (U.S. toll-free) at 1-877-363-1303 for more information.
- You must use your APO/FPO address.
- You can’t use private foreign addresses.
- Medications requiring refrigerated packaging or that have pressurized dispensing devices won’t be shipped to APO/FPO/DPO addresses.
- Note: Delivery to APO/FPO addresses is subject to local customs laws. Prescription drugs sent to APO/FPO addresses may be seized by customs authorities. If your prescription drugs are seized, contact Express Scripts at 877-363-1303 to find out other ways to get your prescription filled.
Frequently Asked Questions
How do I know if my prescription is covered?
All military pharmacies follow the
TRICARE Formulary – a list of TRICARE-covered prescription drugs and supplies. The TRICARE Formulary lists:
- Which drugs are covered.
- Drug information and frequently asked questions.
- Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere).
- Medical necessity/prior-authorization requirements and link to forms.
- If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled.
Can my network provider send controlled substances prescriptions electronically?
Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.
Can I refill a prescription if the last fill was not at a military pharmacy?
Yes! Come to the hospital pharmacy to fill out a prescription transfer sheet. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates. The pharmacy team will transfer the prescription FROM your current pharmacy and place it in the ScriptCenter within 24-48 hours.
Can I pick up medications for another person?
Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.
What is the difference between a new, refill, and renewal prescription?
A
new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.
A
refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.
A
renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills.
What if I need a non-formulary or non-stocked medication?
If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as TRICARE Pharmacy Home Delivery.
What do I do if my medication is out of stock?
- Ask your provider if they can approve you to switch to an alternative medication.
- You can fill your prescription via TRICARE Home Delivery. TRICARE copayments apply.
- Be sure to ask for the expected resupply date so you know whether to wait or seek another option
I’m deploying. How can I fill my prescriptions?
Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the
Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.