Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Substance Abuse Rehabilitation Department

The Substance Abuse Rehabilitation Department's (SARD) mission is to provide timely, consistent, and effective care for active duty military members and other eligible beneficiaries with substance abuse and/or gambling disorders, which interfere with their occupational and interpersonal functioning.

Contact Us

Phone

DSN: 646-WELL, option 3, option 3
646-9520
If calling from a cellular phone: 098-971-WELL

Hours

Mon-Fri: 0630-1630

Location

USNH Okinawa
Camp Foster
Bldg 972
Don’t forget to keep your family’s information up to date in DEERS!